Philadelphia Landlords Reference Guide

Resource Contact Information When to Contact
Philadelphia Housing Development Phone: (215) 448-3000 Address: 1234 Market St Ste 17, Philadelphia, PA 19107 For housing development support, repurposing vacant land, and community asset assistance.
Philadelphia Fair Housing Commission Phone: (215) 686-4670 Address: 601 Walnut St Ste 300, Philadelphia, PA 19106 When dealing with fair housing disputes, rental complaints, or needing guidance on housing laws.
Philadelphia Housing Authority Phone: (215) 684-8041 Address: 1821 Vineyard St, Philadelphia, PA 19130 For landlord participation in affordable housing programs and tenant-related concerns.
Landlord Gateway Phone: (215) 686-7182 Email: landlords@phila.gov For navigating rental licenses, affordable housing programs, and city landlord requirements.
PHA Owner Services Phone: (215) 684-3875 Email: hcvlandlords@pha.phila.gov For assistance with Housing Choice Voucher (HCV) program participation and landlord support.
HAPCO Philadelphia Phone: (215) 684-1684 Email: hapcooffice@hapcophiladelphia.com Address: 1628 JFK Blvd, Lower Level C12, Philadelphia, PA 19103 For landlord advocacy, eviction guidance, and rental property management resources.
Office of clean and green Call: 311 a united front of city agencies, businesses, and the community to ensure a citywide effort against urban decay.
Philadelphia Department of Licenses & Inspections (L&I) Phone: (215) 685-6790 Address: 1401 John F Kennedy Blvd, Philadelphia, PA 19102 For rental property permits, inspections, and code enforcement.
Emergency Contacts Police/Fire/Medical: 911 Philadelphia Tenant & Landlord Officer: (215) 563-6851 Eviction Prevention Assistance: (215) 686-7177 For urgent safety concerns, eviction-related emergencies, and tenant disputes.
Philadelphia Rental and Utility Assistance Programs

Philadelphia Rental and Utility Assistance Programs

Program Name Services Eligibility Application Contact
FreshStartPHL Provides up to three months of rent and a $1,000 relocation stipend for eligible households. Households at or below 80% of AMI, with priority for those at or below 50% AMI. Complete the PHDC Intake Form. phdcphila.org/freshstartphl
TFA via Eviction Diversion Offers rental assistance for tenants owing less than $3,500 in back rent. Tenants must have an active landlord-tenant relationship and not be in formal eviction proceedings. Initiated by landlords through the Eviction Diversion Program. eviction-diversion.phila.gov
HopePHL Provides rental and utility assistance, especially for families with children. Must meet income and hardship criteria. Online form available. (267) 777-5820 | hopephl.org
Catholic Social Services (CSS) Offers limited financial assistance for rent, mortgage, and utilities. Varies by Family Service Center. In-person at neighborhood Family Service Centers. (267) 331-2490 | cssphiladelphia.org
NKCDC Provides rent assistance and housing support services. Income-based, with geographic focus in Kensington and surrounding areas. Contact directly. (215) 427-0350 | nkcdc.org
Esperanza Helps with past due rent and security deposits. Primarily supports the Latino community in North Philadelphia. Call to request an appointment. (215) 324-0746 | esperanza.us
Project HOME Supportive housing, homelessness prevention, healthcare, and employment services. Individuals and families experiencing or at risk of homelessness in Philadelphia Apply through Project HOME intake programs or via partner agencies. (215) 232-1984 | projecthome.org
ACHIEVEability Offers rent help and property tax rebates for low-income households. Available in Haddington and Cobbs Creek neighborhoods. Contact for intake. (215) 748-8800 | achieveability.org
Germantown Avenue Crisis Ministry Emergency rent, utility, and mortgage assistance. Residents of specific ZIP codes. Call to verify ZIP code and apply. (215) 843-2340 | crisisministry.org
Nationalities Service Center Rental assistance and housing navigation for immigrants and refugees. Income-qualified immigrant households. Call for intake. (215) 893-8400 | nscphila.org
Office of Homeless Services (OHS) Connects individuals to shelter, short-term rental help, and prevention programs. Based on housing crisis status. Call for intake or visit the office. (215) 686-7175 | phila.gov/homeless-services
Philly House physical and spiritual sanctuary, empowering those in need of food, shelter and hope in Philadelphia. Based on housing crisis status. Come as you are.. 302 N. 13th Street Philadelphia, PA 19107 | https://www.phillyhouse.org/get-help-now
Utility Assistance Programs
UESF Provides up to $500 for utility shutoff prevention. Must have applied for LIHEAP and CRISIS first. Contact agency directly. (215) 972-5170 | uesfacts.org
LIHEAP Offers heating bill assistance and crisis grants. Based on household income; open seasonally. Apply through Compass website or local assistance center. (866) 857-7095 | dhs.pa.gov
TAP (Water) Sets a fixed monthly water bill based on income. Low-income households or those with special hardships. Single application online for all water assistance. (215) 685-6300 | cap.phila.gov
Senior Water Discount Provides a 25% water bill discount. Seniors aged 65+ with household income under $38,000. Same as TAP application. (215) 685-6300 | cap.phila.gov
WRAP (Water) Offers up to $200 credit toward water arrears or repayment plans. Income guidelines apply. Call to apply. (215) 686-6880 | phila.gov/waterrev
PGW CRP (Gas) Provides lower monthly gas bills and debt forgiveness. Income-qualified PGW customers. Apply online or call. (215) 235-1000 | pgworks.com
PECO CAP (Electric) Reduces monthly electricity bills for low-income households. Households under 150% of federal poverty line. Apply through PECO customer service. (800) 774-7040 | peco.com
PECO LIURP (Electric) Free weatherization and energy-saving upgrades. Income-qualified PECO customers. Apply through PECO or partner agency. (800) 675-0222 | peco.com
Neighborhood Energy Centers In-person help with utility applications, conservation tips, and more. Philadelphia residents in need. Walk-in or call local NEC. Various locations | phila.gov
PCA (Seniors) Helps seniors with utility shutoffs and staying safe in extreme weather. Philadelphia residents age 60+. Call for assistance or referrals. (215) 765-9040 | pcacares.org
Congresso de Latinos Unidos Social service organization. a one-stop shop for assistance with LIHEAP and other utility assistance programs. Call for assistance or visit the website. 267-476-5097 | congreso.net/