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Philadelphia Landlord 24-Hour Fix Playbook

Philadelphia Landlords 24 hrs fix playbook

HCV (Section 8) Landlords, this quick-reference sheet lists common “emergency” deficiencies and immediate mitigation steps to meet HUD’s 24-hour repair requirement in Philadelphia. Act fast, document with timestamped photos, and follow up with permanent repairs.

Disclaimer:

This guide is provided for informational and guidance purposes only. It is not an official HUD, NSPIRE, Philadelphia Housing Authority, or government publication. Requirements and timelines may change based on federal, state, or local regulations and program rules. Always verify current inspection standards with the appropriate housing authority or regulatory agency before taking action. Neither the author nor distributor of this document assumes responsibility for compliance decisions or inspection outcomes.

Issue

Immediate 24-Hr Fix

Permanent Repair

Gas Leak

Shut off gas, call licensed plumber/HVAC. Notify PGW if needed.

Replace faulty line, valve, or appliance.

No Heat (Nov–Mar)

Provide UL-listed space heaters immediately; document delivery.

Repair or replace heating system.

Broken Lock/Door

Install temporary slide bolt or new knob/lockset.

Install proper locking hardware to code.

Smoke Alarm Missing

Install 10-year sealed battery alarm immediately.

Install code-compliant hardwired or battery units.

CO Alarm Missing

Plug-in or battery unit near bedrooms/fuel sources.

Install to PHL code requirements.

Blocked/Inoperable Egress Window

Remove obstruction, lubricate track, unstick sash.

Replace window if frame/jamb failure.

Exposed Wiring

Turn off breaker; install blank plate/cover.

Repair wiring/outlet by electrician.

Structural Collapse Risk

Block access with tape/signage.

Structural repair/replacement.

Unsafe Stairs/Railings

Block off or temporarily brace.

Replace or permanently repair.

Flooding/Sewage Backup

Shut off water, wet vac, fans.

Repair plumbing and restore area.

Tip: Keep a 24-hour “fix kit” with smoke/CO alarms, locksets, outlet covers, caution tape, tools, and portable heaters. Always document actions with timestamped photos and send proof to PHA immediately. PHA portal allows you for photos to be uploaded and submitted.

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