L&I, PHA, HAPCO & Compliance Contacts
Everything Philadelphia landlords need to know about local regulations, compliance requirements, and resources. Updated for 2026.
Your comprehensive directory of Philadelphia landlord resources, city agencies, rental assistance programs, and utility support.
Emergency Contacts
Police / Fire / Medical
911Tenant & Landlord Officer
(215) 563-6851Eviction Prevention Assistance
(215) 686-7177City Agencies & Organizations
Key Philadelphia departments and landlord support organizations.
Philadelphia Housing Development
For housing development support, repurposing vacant land, and community asset assistance.
Philadelphia Fair Housing Commission
When dealing with fair housing disputes, rental complaints, or needing guidance on housing laws.
Philadelphia Housing Authority
For landlord participation in affordable housing programs and tenant-related concerns.
Landlord Gateway
For navigating rental licenses, affordable housing programs, and city landlord requirements.
PHA Owner Services
For assistance with Housing Choice Voucher (HCV) program participation and landlord support.
HAPCO Philadelphia
For landlord advocacy, eviction guidance, and rental property management resources.
Office of Clean and Green
A united front of city agencies, businesses, and the community to ensure a citywide effort against urban decay.
Dept. of Licenses & Inspections (L&I)
For rental property permits, inspections, and code enforcement.
Rental Assistance Programs
Tenant and landlord aid programs available throughout Philadelphia.
FreshStartPHL
Services: Up to 3 months rent + $1,000 relocation stipend
Eligibility: Households at or below 80% AMI
phdcphila.org/freshstartphlTFA via Eviction Diversion
Services: Rental assistance for tenants owing < $3,500 in back rent
Eligibility: Active landlord-tenant relationship, not in formal eviction
eviction-diversion.phila.govHopePHL
Services: Rental and utility assistance, especially for families with children
Eligibility: Income and hardship criteria
(267) 777-5820Catholic Social Services (CSS)
Services: Limited financial assistance for rent, mortgage, and utilities
Eligibility: Varies by Family Service Center
(267) 331-2490NKCDC
Services: Rent assistance and housing support services
Eligibility: Income-based, Kensington and surrounding areas
(215) 427-0350Esperanza
Services: Past due rent and security deposits
Eligibility: Primarily Latino community in North Philadelphia
(215) 324-0746Project HOME
Services: Supportive housing, homelessness prevention, healthcare, employment
Eligibility: Individuals/families at risk of homelessness
(215) 232-1984ACHIEVEability
Services: Rent help and property tax rebates for low-income households
Eligibility: Haddington and Cobbs Creek neighborhoods
(215) 748-8800Germantown Avenue Crisis Ministry
Services: Emergency rent, utility, and mortgage assistance
Eligibility: Residents of specific ZIP codes
(215) 843-2340Nationalities Service Center
Services: Rental assistance and housing navigation for immigrants and refugees
Eligibility: Income-qualified immigrant households
(215) 893-8400Office of Homeless Services (OHS)
Services: Shelter, short-term rental help, and prevention programs
Eligibility: Based on housing crisis status
(215) 686-7175Philly House
Services: Physical and spiritual sanctuary, food, shelter, and hope
Eligibility: Based on housing crisis status
302 N. 13th Street, Philadelphia, PA 19107Horizon House
Services: Permanent Supportive Housing (PSH), rental subsidies, and dedicated case management
Eligibility: Individuals experiencing homelessness, behavioral health challenges, or substance use recovery
(215) 386-3838Utility Assistance Programs
Programs to help with water, gas, and electric bills.
UESF
Services: Up to $500 for utility shutoff prevention
Eligibility: Must have applied for LIHEAP and CRISIS first
(215) 972-5170LIHEAP
Services: Heating bill assistance and crisis grants
Eligibility: Based on household income; open seasonally
(866) 857-7095TAP (Water)
Services: Fixed monthly water bill based on income
Eligibility: Low-income households or special hardships
(215) 685-6300Senior Water Discount
Services: 25% water bill discount
Eligibility: Seniors 65+ with household income under $38,000
(215) 685-6300WRAP (Water)
Services: Up to $200 credit toward water arrears or repayment plans
Eligibility: Income guidelines apply
(215) 686-6880PGW CRP (Gas)
Services: Lower monthly gas bills and debt forgiveness
Eligibility: Income-qualified PGW customers
(215) 235-1000PECO CAP (Electric)
Services: Reduced monthly electricity bills
Eligibility: Households under 150% of federal poverty line
(800) 774-7040PECO LIURP (Electric)
Services: Free weatherization and energy-saving upgrades
Eligibility: Income-qualified PECO customers
(800) 675-0222Neighborhood Energy Centers
Services: In-person help with utility applications and conservation
Eligibility: Philadelphia residents in need
Various locationsPCA (Seniors)
Services: Help with utility shutoffs and extreme weather safety
Eligibility: Philadelphia residents age 60+
(215) 765-9040Congreso de Latinos Unidos
Services: One-stop shop for LIHEAP and other utility assistance
Eligibility: Philadelphia residents
(267) 476-5097