Philadelphia Landlords Reference Guide
| Resource | Contact Information | When to Contact |
|---|---|---|
| Philadelphia Housing Development | Phone: (215) 448-3000 Address: 1234 Market St Ste 17, Philadelphia, PA 19107 | For housing development support, repurposing vacant land, and community asset assistance. |
| Philadelphia Fair Housing Commission | Phone: (215) 686-4670 Address: 601 Walnut St Ste 300, Philadelphia, PA 19106 | When dealing with fair housing disputes, rental complaints, or needing guidance on housing laws. |
| Philadelphia Housing Authority | Phone: (215) 684-8041 Address: 1821 Vineyard St, Philadelphia, PA 19130 | For landlord participation in affordable housing programs and tenant-related concerns. |
| Landlord Gateway | Phone: (215) 686-7182 Email: landlords@phila.gov | For navigating rental licenses, affordable housing programs, and city landlord requirements. |
| PHA Owner Services | Phone: (215) 684-3875 Email: hcvlandlords@pha.phila.gov | For assistance with Housing Choice Voucher (HCV) program participation and landlord support. |
| HAPCO Philadelphia | Phone: (215) 684-1684 Email: hapcooffice@hapcophiladelphia.com Address: 1628 JFK Blvd, Lower Level C12, Philadelphia, PA 19103 | For landlord advocacy, eviction guidance, and rental property management resources. |
| Philadelphia Department of Licenses & Inspections (L&I) | Phone: (215) 685-6790 Address: 1401 John F Kennedy Blvd, Philadelphia, PA 19102 | For rental property permits, inspections, and code enforcement. |
| Emergency Contacts | Police/Fire/Medical: 911 Philadelphia Tenant & Landlord Officer: (215) 563-6851 Eviction Prevention Assistance: (215) 686-7177 | For urgent safety concerns, eviction-related emergencies, and tenant disputes. |
Philadelphia Rental and Utility Assistance Programs
| Program Name | Services | Eligibility | Application | Contact |
|---|---|---|---|---|
| FreshStartPHL | Provides up to three months of rent and a $1,000 relocation stipend for eligible households. | Households at or below 80% of AMI, with priority for those at or below 50% AMI. | Complete the PHDC Intake Form. | phdcphila.org/freshstartphl |
| TFA via Eviction Diversion | Offers rental assistance for tenants owing less than $3,500 in back rent. | Tenants must have an active landlord-tenant relationship and not be in formal eviction proceedings. | Initiated by landlords through the Eviction Diversion Program. | eviction-diversion.phila.gov |
| HopePHL | Provides rental and utility assistance, especially for families with children. | Must meet income and hardship criteria. | Online form available. | (267) 777-5820 | hopephl.org |
| Catholic Social Services (CSS) | Offers limited financial assistance for rent, mortgage, and utilities. | Varies by Family Service Center. | In-person at neighborhood Family Service Centers. | (267) 331-2490 | cssphiladelphia.org |
| NKCDC | Provides rent assistance and housing support services. | Income-based, with geographic focus in Kensington and surrounding areas. | Contact directly. | (215) 427-0350 | nkcdc.org |
| Esperanza | Helps with past due rent and security deposits. | Primarily supports the Latino community in North Philadelphia. | Call to request an appointment. | (215) 324-0746 | esperanza.us |
| ACHIEVEability | Offers rent help and property tax rebates for low-income households. | Available in Haddington and Cobbs Creek neighborhoods. | Contact for intake. | (215) 748-8800 | achieveability.org |
| Germantown Avenue Crisis Ministry | Emergency rent, utility, and mortgage assistance. | Residents of specific ZIP codes. | Call to verify ZIP code and apply. | (215) 843-2340 | crisisministry.org |
| Nationalities Service Center | Rental assistance and housing navigation for immigrants and refugees. | Income-qualified immigrant households. | Call for intake. | (215) 893-8400 | nscphila.org |
| Office of Homeless Services (OHS) | Connects individuals to shelter, short-term rental help, and prevention programs. | Based on housing crisis status. | Call for intake or visit the office. | (215) 686-7175 | phila.gov/homeless-services |
| Utility Assistance Programs | ||||
| UESF | Provides up to $500 for utility shutoff prevention. | Must have applied for LIHEAP and CRISIS first. | Contact agency directly. | (215) 972-5170 | uesfacts.org |
| LIHEAP | Offers heating bill assistance and crisis grants. | Based on household income; open seasonally. | Apply through Compass website or local assistance center. | (866) 857-7095 | dhs.pa.gov |
| TAP (Water) | Sets a fixed monthly water bill based on income. | Low-income households or those with special hardships. | Single application online for all water assistance. | (215) 685-6300 | cap.phila.gov |
| Senior Water Discount | Provides a 25% water bill discount. | Seniors aged 65+ with household income under $38,000. | Same as TAP application. | (215) 685-6300 | cap.phila.gov |
| WRAP (Water) | Offers up to $200 credit toward water arrears or repayment plans. | Income guidelines apply. | Call to apply. | (215) 686-6880 | phila.gov/waterrev |
| PGW CRP (Gas) | Provides lower monthly gas bills and debt forgiveness. | Income-qualified PGW customers. | Apply online or call. | (215) 235-1000 | pgworks.com |
| PECO CAP (Electric) | Reduces monthly electricity bills for low-income households. | Households under 150% of federal poverty line. | Apply through PECO customer service. | (800) 774-7040 | peco.com |
| PECO LIURP (Electric) | Free weatherization and energy-saving upgrades. | Income-qualified PECO customers. | Apply through PECO or partner agency. | (800) 675-0222 | peco.com |
| Neighborhood Energy Centers | In-person help with utility applications, conservation tips, and more. | Philadelphia residents in need. | Walk-in or call local NEC. | Various locations | phila.gov |
| PCA (Seniors) | Helps seniors with utility shutoffs and staying safe in extreme weather. | Philadelphia residents age 60+. | Call for assistance or referrals. | (215) 765-9040 | pcacares.org |
